Effective Date: 10th November, 2024
At 9036RTW Clothes Store, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase. By using our site, you agree to the terms outlined here.
1. Information We Collect
We collect various types of information, including:
– Personal Information: When you create an account, make a purchase, or subscribe to our newsletter, we may collect personal details such as your name, email address, phone number, and shipping address.
– Payment Information: We process payments through secure third-party services. We do not store credit card details.
– Device and Usage Data: We may collect information about your device and how you interact with our website, such as IP address, browser type, and page views. This helps us enhance user experience and security.
2. How We Use Your Information
We use your information to:
– Process orders and handle customer service inquiries.
– Communicate with you regarding your order status and updates.
– Personalize your shopping experience and send tailored product recommendations.
– Send promotional materials, if you’ve opted in for marketing communications.
– Improve our website and analyze trends to better serve our customers.
3. Sharing Your Information
We only share your personal information with third parties under specific circumstances:
– Service Providers: We may share information with trusted partners who assist with payment processing, order fulfillment, shipping, and marketing. They are obligated to use your data solely to provide these services.
– Legal Requirements: We may disclose information if required by law or to protect our rights, comply with a legal obligation, or assist in fraud prevention.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience on our site. Cookies help us remember your preferences and track site analytics. You may adjust your browser settings to refuse cookies, although this may affect some features of our website.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
– Access: You can request a copy of the personal information we hold about you.
– Correction: You may update or correct inaccuracies in your information.
– Deletion: You can request that we delete your personal information, subject to certain legal limitations.
– Opt-out: You may unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us directly.
To exercise these rights, please contact us at support@9036rtw.com.
6. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. International Data Transfers
If you are accessing our website from outside Ghana, please be aware that your information may be transferred to, stored, and processed in Ghana where our servers are located. We take appropriate measures to protect your data when transferring it internationally.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently gathered information from a child, we will promptly delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page, and the revised date will reflect the latest version. Please review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at support@9036rtw.com or 0275809972.